I normally post stuff here to make sure I like it before cross-posting on the Softcat website. This one made it onto the main site before I got round to sticking it on here, but for completeness’ sake here are my predictions for 2013 – interested in your views so please feel free to comment!
Clouds moving faster
It looks like ‘cloud’ is finally past the ‘trough of disillusionment’. We saw a surge of interest particularly in the second half of 2012 and we expect that to continue and even accelerate this year. IT departments are starting to realise that they need to spend more time working with the business on the applications they need to do their jobs – and less time worrying about the flashing lights in the data centre. Cloud doesn’t necessarily mean you have to throw out all your servers and storage and let your data out into the big wide world – your strategy might equally be to invest in the latest generation of pre-validated infrastructure stacks, complete with management layer, to take a lot of the pain away from worrying about hardware, firmware compatibility, multi-vendor support issues etc. The main thing is there are options…
What to do?
Evaluate your options, when the time is right – with the help of someone who can advise on a range of different approaches. On/off premise and indeed hybrid are all options. When acquiring new software, look at SaaS options alongside on premise deployments. Don’t forget connectivity – quite often overlooked when considering cloud approaches.
A big year for Microsoft
It’s going to be a huge year for Microsoft, with new releases of Windows, Office, Exchange and SharePoint either out or shipping this year. The desktop is the obvious place to start – with the impending end of support for Windows XP (April 2014) it doesn’t take a genius to suggest that we’ll see an acceleration of Windows 7/8 migrations. It will be really interesting to see the split between Windows 7 and Windows 8. My gut feel is that Windows 7 will be the default choice but the UI in Windows 8 as well as the wide selection of form factors (pick one to suit your working style!) will drive adoption for more mobile workers.
Outside of Windows, there’s a lot of interest in LYNC – and with the increase in collaboration features as well as a much more social approach SharePoint 2013 could be a hit!
What to do?
Familiarise yourself with the roadmap and work out where the technology matches the needs of your organisation over the coming year or so. It’s also worth taking stock of your licensing situation to make sure you’re in a position to take advantage of the new releases if appropriate. If you have Software Assurance in place, make sure you are taking advantage of some of the extra benefits – in particular Deployment Planning Services and Training Vouchers to help you get set for the roll-out.
Mobility
No surprises here but the pressure on IT to allow user-owned devices to connect will get even stronger. You can try and offset this with an appropriate form factor of Windows 8 tablet, but in reality your users will want to work on whatever device they choose/chose! Fortunately this year will see a range of technologies to help you secure these devices and deliver services to them. Our security team are talking about ‘The Return of the NAC’ – using network security to identify users and devices and route them securely to appropriate resources. This sort of ‘contextual analysis’ will also hopefully enable us to detect threats and infections earlier and respond appropriately. Now that this new mobile world means that we cannot rely upon perimeter-based security, maybe now we will start to see a ‘secure by design’ approach rather than making use of point products to plug gaps.
We’ll also see offerings, from Citrix and VMware among others, that will provide a ‘gateway application’ delivering access to a range of internal resources, SaaS services and native apps.
I’m going to go out on a limb here having spent the last year researching options – but maybe this year we will get clear and concise guidance from HMRC on tax treatment for individuals buying devices for work use, and for organisations providing a contribution towards such devices…. Fingers crossed, anyway!
What to do?
Now more than ever it is imperative to have a clearly defined mobile strategy. Email is the starting point – but it is definitely worth looking at how access to applications on the go can speed up the flow of your business.
Buzzwords of the year
No doubt we will hear (as we have every year since 2006!) that 2013 will be the year of the virtual desktop… Other than that, hopefully we will see a decline in the tendency of vendors to ‘cloud-wash’ their software. Now that the whole IT world knows what cloud is, that ceases to have much value. No doubt the ‘Big Data’ bandwagon will continue to trundle on this year. I rather think the value is in the analytics rather than the size of the data! The big one for 2013 will of course be ‘Software Defined’ – the concept that functionality previously in hardware can be managed from a software layer in an abstracted manner. This has been applied so far to networking, storage and indeed the whole data centre – expect to be flooded with ‘software defined’ products by the end of the year!
Sam Routledge's Blog 