Archive for the ‘Desktops’ Category

How to win the tablet war…

February 11, 2011

Up until now, there has really been very little competition for my beloved iPad. I guess the Galaxy Tab is probably the closest… I’m pleased to see that the HP WebOS tablet looks good, although the price has yet to be revealed, it doesn’t sound like it will have 3G, and it probably won’t be out until the summer. All the same I am keen to have a play!

Nokia doesn’t seem to have got anywhere with tablets, despite the fact that the Nokia N770 (I think it was) could be considered an early attempt. Who knows, maybe the tie-up with Microsoft will accelerate this!

I’ve just been away at a conference, and it made me think about how a forward-thinking company could win, or at least have a good go. The wireless at this conference was terrible – and without it, my access to email, Twitter etc was severely limited. Meanwhile, my Kindle just worked and I have been able to download a couple of books for the flight back. Wouldn’t it be great if a tablet manufacturer managed to do the whole ‘global 3G’ thing that Amazon have done? Admittedly a tablet will drag a whole lot more bandwidth, but for regular travellers it would be a godsend.

Anyone up for the challenge?

Will more WiFi drive centralised computing?

January 26, 2011

I’m interested (and not a little pleased) to hear that there seems to be a lot going on around WiFi at the mo – with O2 planning to offer it for free, Virgin thinking about it, and Sky (probably) buying The Cloud. With 3G still not being quite up to speed (whilst I love my Three MiFi, and connectivity is almost universal, O2 still seem to struggle), I wonder if this will help accelerate demand for remote access and therefore centralised computing (VDI, terminal services et al).

My feeling would be that as people get more and more used to pervasive connectivity, they will be more and more demanding around access to work systems. I’m sure one day all our corporate apps will be delivered from the cloud, but in the meantime I reckon we will see more companies centralise their desktops as a way-point on this journey…

Let’s just hope the signal’s strong enough…

Is VDI the highest common denominator?

June 10, 2010

The purist view (no pun intended, VMware!) of the server-based computing market is that organisations should segment their users by type and work performed, and select various different desktop deployment vectors depending on the requirements of their users. An example would be using session-based desktops (Microsoft Terminal/ Remote Desktop Services, Citrix XenApp) for task workers who basically use Office, but hosted virtual desktops (VMware View, Citrix XenDesktop) for power users who need customised desktops, applications which won’t work in a shared session environment – and maybe application virtualisation for mobile users.

This is a strategy I subscribe to in the larger companies we deal with; however, I am seeing a different take amongst smaller and mid-market sized organisations. We’ve had a massive amount of success in the server virtualisation space with VMware, and our customers have really skilled up. Whilst I think they recognise that perhaps a session-based solution might represent lowest capital outlay and operational cost, they don’t want to learn another platform – and then manage that on an ongoing basis, as they just don’t have sufficient people within IT.

That makes a VMware-based desktop delivery strategy a compelling solution for tactical desktop deployments – in much the same way we started onserver virtualisation with the low utilisation, administration-type workloads rather than the mission critical ones. This is what has led me to sign us up with Panologic, who make a  Zero Client specifically for VMware vSphere, which operates with or without View. It’s a nice straightforward solution for deployment of virtual desktops into an existing VMware environment, with minimal consultative or administrative overhead. They only draw 3.5 Watts of power – and damn, they look cool!

Cool, shiny zero client!

I know people have been saying since 2007 that ‘this’ is the year of VDI – judging by the fact that our VDI workshop next week is over-subscribed times 3, we’re finally getting there!

Technology@Work Takeaways

May 5, 2010

It’s nearly a week since I got back from HP’s Technology at Work event, in Frankfurt, and I have just about caught up, so I thought it was time to summarise my experience. First out, I very much enjoyed it – the organisation was very slick, Frankfurt was friendly and the content was superb. I feel less guilty now that HP have cancelled their tablet plans (or at least delayed them pending the integration of Palm) for my use of an iPad throughout the event…

My first comment would be that getting involved in the social media scene at events like this is a good idea. It made me feel really engaged with the event to be following #HPTAW and tweeting with folks like @StorageGuy and @JezatHP (follow both of these guys for good insider info on HP Storage and Networking respectively). It’s a really useful back-channel to comment on what is going on and point people in the direction of stuff that is interesting. Needless to say I was delighted to end up as Mayor of HP Technology at Work on Foursquare

Now on with the technology industry… My primary takeaway was the emphasis from Gartner (who were out in force) on a simple statistic: that in their research, 70% of IT budget is spent on ‘keeping the lights on’, and only 30% spent on innovation – finding technology solutions to move the business forwards. That’s pretty scary, and I would welcome feedback from our customers as to whether that’s common experience. It feels about right to me. Almost every keynote referred back to this statistic, and HP are focusing their efforts on remedying the situation. A lot of the conversations were around reducing cost: power and cooling, management, etc. However, an interesting point was that CIOs with responsibility for the power bills refresh infrastructure more often, deriving ROI from this refresh – and in the process giving their organisation access to the latest technology, making the business more agile.

I’m sure we all hope we are on the way out of recession. Certainly the feedback from Gartner was that organisations are investing. In fact, the focus appears to be moving away from out-and-out cost, although budget growth will remain low or nonexistent. The focus is on balancing value with risk and innovation – the goal is to enable the business to be flexible and adapt to change. The legacy of the economic situation will leave organisations in a state of flux – M&A, emerging markets, volatility and a need to advance and retract into areas will mean that IT must be able to react to and enable this constant change. No wonder virtualisation, cloud and Web 2.0 are the top three technologies on CIOs’ watch-lists. HP are working hard on the concept of ‘converged infrastructure’ (separate post to follow) to provide a cohesive platform from which to deliver services to meet the needs of your organisation.

End-user computing was another area, and one which has interested me for some time. The story echoed my post on Next Generation Desktops, but suffice it to say that the computing environment of tomorrow will be a little different. Virtualisation of the desktop in its various forms will become commonplace, and management by separation of the various layers (hardware, OS, apps, profile etc) will be the norm. At the same time, IT departments will need to get used to delivering mobile, lightweight apps to laptops, netbooks, smartphones and (dare I say it) the iPad.

Lastly, there was a fair amount on the networking front. HP contest that the acquisition of 3COM gives them an end-to-end networking portfolio, from the core to the edge, including security, for the first time. Networking is key to the Converged Infrastructure message, so keep an eye on this (we will announce an event soon). There was a lot of talk about unified communications, in particular integration of Microsoft Exchange and OCS with Procurve and Proliant.

Whilst I don’t think I recall Cisco being mentioned by name throughout the entire event, it’s fairly evident that they have a fight on their hands here!

The iPad has landed!

April 8, 2010

I’m incredibly fortunate to be in receipt of one of the first iPads in the UK, shipped in from the States on launch day. First impressions are that it is fantastic – the mail and browsing experience is superb and the form factor is just about perfect for me, for mobile and more casual stuff.
I am intending on trying to use it as a business tool, so I’ll post about how I get on further down the line. I’m away this weekend and will be leaving the laptop at home for starters!
I’m particularly interested in using it as a mobile client for our Citrix XenApp and VMware View deployments – once the app store is live in the UK I’m really looking forward to having a go with Citrix Receiver

Great news on VDI licensing

March 19, 2010

Yesterday, Microsoft made an important announcement regarding virtual desktops. Currently, if you want to use any form of Virtual Desktop Infrastructure, you need to pay an additional fee for a Virtualised Enterprise Centralised Desktop (VECD)  license. The headline news is that the replacement for VECD, Virtual Desktop Access (VDA), will be a Software Assurance Benefit as of 1st July – so effectively free of charge to customers who maintain Software Assurance on their desktop operating system licenses. If you don’t have SA, VDA will be slightly cheaper than VECD.

This is really good news for anyone operating in the desktop virtualisation space, as it removes one of the blockers to adoption of this technology. It’s fantastic news for our customers as it means that they can make a decision on which technology to use independent of the licensing costs. There are seriously compelling reasons now for ensuring that you have SA on your desktop operating systems now, with VDA included and access to MDOP for a pittance – which gives you App-V for application among other things. Looks like a very cost-effective way of gaining access to some of the most exciting recent technology developments around desktop delivery.

Interesting also to see Microsoft taking the fight to VMware PCoIP with their forthcoming RemoteFX 3D and graphics acceleration technology, which will be extended by the impressive Citrix HDX. Microsoft are certainly serious about the partnership with Citrix, and those two are equally serious in their desire to compete for the virtual desktop with VMware.

Whichever vendor you favour, the real winners here are current and potential customers of VDI technology. Not only is your choice increased, but the licensing terms will be considerably more favourable come 1st July!

Coming soon: client hypervisors

February 8, 2010

I’ve usually got a technology are or two to bang on about as my ‘next big thing’. My current obsession is the advent, theoretically within the next six months, of ‘client hypervisors’. As I mentioned in my earlier post about ‘Next Generation Desktops’, we’re seeing a lot of interest from people looking to change the way they ‘do’ desktops, and it seems to me that client hypervisors will be in interesting option.

The basic premise is a bare-metal hypervisor that is installed on the local desktop/ laptop, enabling one or more VMs to run locally on that hardware. Management tools should allow the IT department to deploy, secure, backup and maintain from a central point – at this stage it appears that the primary management platform will be through the major VDI platforms – this will effectively be ‘off-line VDI. Of course, the benefit of a bare-metal, Type-1 hypervisor over VMware Player or Microsoft Virtual PC is mainly in performance through direct access to the hardware.

I can see a few benefits of this model to IT departments:

Ease of management and deployment: truly driver-independent images (just needs to support the hypervisor); a backup copy of the VM, possibly synchronised at regular intervals, can be kept and re-issued in the event of hardware failure or VM corruption. If you’re going down the thin client route with VMware View or Citrix, you’ll be able to manage your offline desktops through the same tool.

Contractors: Assuming your contractors have appropriate hardware (hey, you could even demand this!), you can issue a secure, time-limited VM for them to use whilst doing work on your behalf.

Consumerisation of IT: My personal favourite – and something we are talking about internally at Softcat: give your users a laptop allowance, let them buy whatever suits them within certain parameters, and deliver them a secure, managed VM on which to do their work. IT no longer have any hardware to worry about, and hopefully you have a happier user community – who, perhaps, take more care of ‘their’ equipment,

I know that Intel, VMware and Citrix are hard at work on this stuff, and my understanding is that we should be seeing some commercial availability around the middle of 2010. Exciting stuff? I think it is…

Next Generation Desktops?

December 8, 2009

It seems me that there is a bit of a ‘perfect storm’ around desktops at the minute:

  • The ‘credit crunch’ means that everyone is looking at reducing costs, and desktops are always under the spotlight.
  • The ‘credit crunch’ has also meant that many people have put off upgrading devices for some time
  • Whilst VDI might be the latest industry buzzword, it has at least reignited conversations around server-based computing
  • And of course there’s a lot of fuss around Windows 7 (hey, we’re halfway through rolling it out internally at Softcat!

The upshot of all this is that there are a lot of IT departments who want to, or need to, upgrade their desktop estates – but who don’t want to do it the same way again!

Perhaps this could best be referred to as delivering ‘desktops as a service’ – or provisioning users rather than physical devices. The basic premise is managing desktops through separation of the hardware, operating system, applications, profile and data. Today the options for ‘doing desktops differently’ are primarily based on some form of desktop virtualisation (I’m not talking about pure hosted virtual desktops, rather encouraging people to look again at the desktop and application delivery technologies available) or through the use of a client management tool such as AltirisFrontrange, SCCM or KACE. I’m also following with interest the developments around client hypervisors (Brian Madden writes intelligently about this approach here) – that could be the best of both worlds and a simple approach to deploying desktops in a very straightforward manner.

How are you going to be ‘doing desktops differently’ through 2010, Windows 7 and beyond?

Update (19/3/2010) we are running an event on exactly this subject. Registration will be available shortly here.


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